Help
Support
Email support@seleya.ai or message us on WhatsApp at +27 50 034 5585. Spock is operated by Seleya Labs Inc.
Delete account
- In Spock, open Settings, then Account, and choose Delete account. You can also do this at spock.seleya.ai/settings/account.
- Or email support@seleya.ai from the address you use for Spock, and we will delete it for you.
If you pay for a plan, cancel it first in Settings, Billing. You can delete your account once the paid period has ended.
What is deleted: your account, your personal workspace and its content, and the chats you started.
What may stay:
- files you shared in an organisation’s workspace, which belong to that organisation;
- billing, tax and legal records the law requires us to keep;
- short-lived diagnostic records and backups, which are deleted in their normal cycle.
The Privacy Policy explains what we keep and why.